SRAM Privacy Policy

Effective Date: 06/27/24

San Ramon Academy of Music (SRAM) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information about our customers, prospective customers, and visitors to our website at www.sanramonacademyofmusic.com.

Collection of Personal Information

We collect personal information to provide you with the best possible service. The types of information we collect depend on the context of your interactions with us and may include:

● Information collected directly from you: This includes information you provide when you register for lessons, make a purchase, sign up for our newsletter, or contact us for support. This may include your name, address, email address, phone number, and payment information.

● Information collected from your device: Our website uses technologies such as cookies, web beacons, and pixels to collect information from your device automatically. This includes your IP address, browser type, operating system, referring URLs, and information about your interactions with our site.

● Information collected from our partners: We may collect personal information about you from our third-party partners and combine it with other information that we collect. This can include demographic information, shopping history, and geographic location.

Use of Personal Information

We use the personal information we collect for the following purposes:

● To provide, operate, and maintain our services

● To improve, personalize, and expand our services

● To understand and analyze how you use our services

● To develop new products, services, and features

Disclosure of Personal Information

● With third-party service providers to assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers.

● With Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact data-notice.

● With any affiliates or joint venture partners that we may have in the future.

● As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.

● If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity.

● With your consent or as otherwise disclosed at the time of data collection or sharing. We may share information that has been de-identified or aggregated without limitation. Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

DIGITAL ADVERTISING & ANALYTICS

● We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

MAIL AND TEXT MESSAGE COMMUNICATIONS

● If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

UPDATING YOUR INFORMATION

● When you have an account with us, you may review, change, or update your contact information by logging into your account.

CHANGES TO THIS PRIVACY POLICY

● We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

● If you have any questions about this policy or our privacy practices, please contact us at [email protected]

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